Delivery costs and payment terms

How does shipping work?
Parcels (deliveries up to 20kg) are delivered by parcel service (DPD, DHL, UPS) and can also arrive at the customer's premises on Saturday. Delivery by forwarding agent (Dachser or similar) takes place during the week from Monday to Friday, possibly with prior notification. If a delivery is not successful, either a new attempt will be made on the next working day or the delivery will be ready for collection at a branch of the parcel service (only for parcel deliveries). Collections by the customer from the production site are not possible.

How much does shipping cost?
When purchasing packaging, the shipping costs are determined on the basis of the selected products (e.g. stand-up pouches, flat bags, etc.), the additional options, the quantity and the delivery country. Due to the various cost-determining factors, the actual shipping costs can only be determined in the shopping basket.

What shipping options are available?
As an alternative to insured standard shipping, there are two express levels that include faster shipping as well as accelerated production. These express levels can be selected when configuring a product.

How does delivery freight forwarder work?
After production is completed and handed over to the respective carrier, a shipping confirmation with a tracking number is sent by email. In the case of a small number of carriers, there is no need to provide a tracking number due to the carrier.
For larger numbers of parcels, delivery is made on pallets. Delivery is made to the destination. Euro pallets are taken away again by the forwarding agent, one-way pallets remain with the delivery. The forwarding agent has the necessary means for delivery (pallet truck, etc.). Restrictions for the delivery, e.g. time window or contact person, must be specified with the order or communicated to the respective sales employee in advance.

In which countries does Packiro deliver?
For deliveries that have to be cleared through customs and shipping to islands, additional costs will be charged. If you wish delivery to a country not mentioned above, please contact us in advance.

We deliver to the following countries within Europe:

  • Germany
  • Austria
  • The Netherlands
  • Belgium
  • Luxembourg
  • Liechtenstein
  • France
  • Spain
  • Italy
  • Portugal
  • Denmark
  • Sweden
  • Finland
  • Lithuania
  • Latvia
  • Estonia
  • Czech Republic
  • Poland
  • Slovenia
  • Slovakia
  • Croatia
  • Romania
  • Ireland
  • Norway
  • Switzerland
  • United Kingdom

Need something in particular?

Different sizes, materials or very large quantities? Contact us.

Contact us

We represent sustainability

Sustainability is very important to us. We are always creating new, eco-friendly solutions. That’s why all of our paper-based packaging solutions come from Europe and contain the highest possible amount of recycled materials.

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