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Data Privacy Policy

Information on the handling of personal data

We are very pleased about your interest in our website - and thus in our company. The protection of your private rights and freedoms is very important to us; we only use your data for the purposes intended. Since it is important to us that you are aware at all times of the extent to which we collect, use and, if necessary, transfer your data to third parties, we will provide you with the following comprehensive information on the processing of your personal data collected by us or stored by us.

Visiting our website is generally possible without providing (personal) data; if there are exceptions to this for selected services, we will explain these in the following chapters. When processing personal data, we strictly adhere to the requirements of the EU General Data Protection Regulation (GDPR) and any other data protection regulations.

Name and address of the controller

Packiro GmbH
Dr. Jens Adrio, Felix Bischopink
Apostelnstr. 1-3
50667 Köln
Germany

Phone: +49 (0) 221-82827200
E-mail: info@packiro.com
Website: https://packiro.com

Name and address of the data protection officer

Jörg ter Beek
Cortina Consult GmbH
Hafenweg 24
48155 Münster
Germany

E-mail:dsb.packiro@cortina-consult.de
Website: www.cortina-consult.com

Actuality of the privacy policy

To ensure that we always have up-to-date data protection information in connection with the services of our website, we use the CLOUD DSE service of Cortina Consult GmbH, Hafenweg 24 in 48155 Münster. In this process, the contents of our privacy policy are hosted on the servers at Cortina Consult and managed centrally. Necessary changes are implemented promptly by Cortina Consult and immediately displayed via direct integration on our website.

Rights of data subjects

The EU General Data Protection Regulation (GDPR) provides for extensive rights for data subjects in Chapter III, which we explain to you accordingly below with regard to the processing of your personal data:

Right to information

This requirement concerns in particular information on the following details of data processing:

  • Processing purposes

  • Data categories

  • Recipients or categories of recipients, if applicable

  • If applicable, the planned storage duration or the criteria for determining this duration.

  • Note on the respective right of correction, deletion, restriction or objection

  • Existence of the right to complain to a supervisory authority

  • If applicable, origin of the data (if not collected from you)

  • If applicable, existence of automated decision-making including profiling, including meaningful information about the logic involved, the scope and the effects to be expected

  • If applicable, (planned) transfer to a third country or international organization

We will correct any erroneous data immediately, provided that you inform us of the circumstance accordingly.

Provided that the processing is no longer necessary and one of the following conditions is met:

  • Discontinuation of the purpose of processing

  • Withdrawal of their consent and absence of any other legal basis for processing

  • Objection to processing without an important reason to the contrary

  • Unlawful processing

  • Required to fulfill a legal obligation

  • Data collection was carried out in accordance with Art. 8 (1) GDPR

Provided that one of the following conditions is met:

  • You dispute the accuracy of your data (restriction can be made for the duration of the review on our side)

  • In the event of unlawful processing and if the data is not to be deleted, restriction of processing shall take the place of deletion

  • If the processing purposes cease to apply, at the same time you need your data for the assertion, exercise or defense of legal claims

  • After you have lodged an objection pursuant to Art. 21 (1) GDPR and for the duration of the examination as to whether our legitimate reasons outweigh yours.

If it is technically possible and does not affect the rights and freedoms of other persons, we will - at your request - transfer your data to another recipient (responsible party).

If we collect or have collected and process personal data from you (on the basis of Art. 6 (1) e or f or Art. 9 (2) a GDPR), you have the right to object to the data processing (including profiling) at any time (with effect for the future). In exceptional cases, the objection may be ineffective, e.g. if we can demonstrate compelling interests worthy of protection for the processing that outweigh your interests or processing serves the assertion, exercise or defense of legal claims. If we process your personal data for the purpose of direct marketing, you have the right to object to such processing at any time. This also applies to profiling, insofar as it is related to such direct advertising. You also have the right to object to processing of your data concerning you which is carried out by us for scientific or historical research purposes or for statistical purposes pursuant to Article 89 (1) GDPR, unless such processing is necessary for the performance of a task carried out in the public interest.

If we collect or have collected and process personal data from you, you have the right not to be subject to any decision based solely on automated processing - including profiling - which produces legal effects concerning you or similarly significantly affects you. Exceptions to this requirement apply if the decision is necessary for the conclusion or performance of a contract between you and us or you have expressly consented to the processing. In any case, we will take reasonable steps to safeguard your rights and freedoms and legitimate interests, including at least the right to obtain the intervention of a person on our part, to express our own point of view and to contest the decision.

You have the right to revoke consent to the processing of personal data at any time.

A list of the supervisory authorities responsible in Germany can be found on the website of the Federal Commissioner for Data Protection or at the following link: /EN/Service/Anschriften/Laender/Laender-node.html

General information on data processing on the website

The following information applies to the data processing on our website in general. If there are exceptions or additions to this information, these are described in detail in the relevant sections.

Data security information

We secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. In addition, we have implemented SSL encryption (SHA256) on our website to protect your data. However, despite regular checks, complete protection against all dangers is not possible.

We process personal data in accordance with the requirements of the GDPR, depending on the type and purpose of the processing as follows:

Permitted use, Specification of the GDPR

Informed consent, Art. 6 para. 1 a

Performance of a contract, Art. 6 para. 1 b

Implementation of pre-contractual measures, Art. 6 para. 1 b

Fulfillment of legal obligations, Art. 6 para. 1 c

Protection of vital interests, Art. 6 para. 1 d

Safeguarding our legitimate interest, Art. 6 para. 1 f

Our legitimate interest, as defined in Article 6 (1) f GDPR, is based on the performance of our business activities in order to maintain our ability to operate and secure the employment of our employees.

After the purpose of storage has ceased, the retention periods are generally at least six or ten years. As a rule, data is deleted immediately in accordance with our deletion concept, provided that this does not conflict with any retention obligation, necessity for contract fulfillment or a legitimate interest.

We store your personal data only for the period required to fulfill the specified purpose. After the purpose no longer applies and after expiration of any existing retention periods, your data will be deleted immediately. If deletion is not possible, the data will be blocked instead.

As soon as you visit our website, our web server collects some general data and technical information - as shown in the table below:

  • Data collected: browser types and versions used,
    Purpose of the survey: correct display of the page content

  • Data collected: Operating system used, visitor origin (referrer, e.g. Google), subpages clicked on, Purpose of the survey: Optimization of our website content as well as our advertising

  • Data collected: Date and time of access to the website as well as IP address and internet service provider of the visitor, Purpose of the survey: Ensuring the permanent functionality of our IT systems (for the operation of the website) and prevention of misuse

  • Data collected: Other data and information for security in the event of attacks, Purpose of the survey: Providing relevant information to law enforcement agencies in the event of a cyberattack

Under certain circumstances (e.g. due to legal or contractual regulations), an obligation arises for you to provide us with your personal data. Examples of such processing as follows:

  • Nature or purpose of the processing: Conclusion of a sales contract (e.g. your address), Need: Fulfillment of the contractual obligation (e.g. delivery of the goods to your address)

  • Nature or purpose of the processing: In the employee context (e.g. transmission of data to the tax office), Need: Compliance with legal requirements (e.g. tax regulations)

Information about specific data processing on the website

If applicable, in deviation from or in addition to the above-mentioned general information, you will find details of the individual data processing on our website below.

We use cookies on this website; these are small text files that are stored on your computer via your Internet browser (e.g. Google Chrome, Safari, Firefox, Edge). This cookie may contain a so-called cookie ID - a unique identifier consisting of a string of characters that allows an assignment of Internet pages and servers to the storing browser. At the same time, these cookies provide us with information that enables us to optimize our websites to meet the needs of our visitors. We use cookies in part only for the duration of the stay on the website. All cookies on our websites contain purely technical information, not personal data. It is possible to use our offers (although possibly not to the full extent of their functions) without cookies. Most browsers are set to accept cookies automatically. However, you can deactivate the storage of cookies or set your browser to notify you as soon as cookies are sent.

  • Purpose of processing: Data of applicants are collected, processed and used for the purpose of selecting potential employees.

  • Recipient (if applicable): EA transfer to third parties and / or to a third country does not take place.

  • If applicable, intention of forwarding to a third country or int. organization (incl. info on adequacy decision of the Commission or suitable guarantees): Forwarding does not take place and is not planned.

  • If known: Duration of data storage: The personal data of applicants whom we do not hire will be stored for the required period (maximum 6 months) for possible legal claims (e.g. under the General Equal Treatment Act (AGG)) and then immediately destroyed or deleted.

  • Obligation to provide personal data (e.g. due to legal or contractual regulations) / necessity: For a smooth application process, it is necessary that you truthfully provide us with the requested information.

  • Consequences of non-compliance (in case of failure to provide the required data): Non-compliance (i.e. failure to provide the required data) may result in your inability to enter into an employment contract with us.

  • If applicable, existence of an automated decision-making process: In this context, we do not use automatic decision-making.

  • If applicable, origin of the data (if not collected directly from the data subject): As a rule, the data originates from the data subject him/herself; however, it may also originate from third parties.

  • Where applicable, categories of personal data (if not collected directly from the data subject): Master data, contact data, application data

  • Change of purpose if necessary: If we take you on as an employee after completion of the application process, the purpose for processing the relevant data changes: in this case, it will be used in the future to implement and maintain the employment relationship.

  • Purpose of processing: VProcessing and, if necessary, answering the request of the form sender

  • Legal basis (according to Art. 6 / 9 GDPR): Fulfillment of a contract (Art. 6 para. 1 b), Safeguarding legitimate interests (Art. 6 para. 1 f)

  • Recipient (if applicable): EA transfer to third parties and / or to a third country does not take place.

  • If applicable, intention of forwarding to a third country or int. organization (incl. info on adequacy decision of the Commission or suitable guarantees): A data transfer to a third country does not take place and is not planned.

  • If known: Duration of data storage: See General deadlines for data deletion

  • Obligation to provide personal data (e.g. due to legal or contractual regulations) / necessity: There is no obligation.

  • Consequences of non-compliance (in case of failure to provide the required data: none

  • If applicable, existence of an automated decision-making process: In this context, we do not use automatic decision-making.

  • If applicable, origin of the data (if not collected directly from the data subject): The data comes from the data subject himself.

  • Where applicable, categories of personal data (if not collected directly from the data subject).: In this context, we do not use automatic decision-making.

  • Change of purpose if necessary: none

  • Purpose of processing: Provision of information in the form of electronic circulars

  • Legal basis (according to Art. 6 / 9 GDPR): Informed consent (Art. 6 para. 1 a). In the context of an existing customer relationship (Art. 7 (3) UWG).

  • Recipient (if applicable): Braze; Betreiber: Braze; Operator: Braze, Inc., Address: 330 West 34th Street, New York, NY 10001, USA, /company/legal/privacy

  • If applicable, intention of forwarding to a third country or int. organization (incl. info on adequacy decision of the Commission or suitable guarantees): A data transfer to a third country does not take place and is not planned.

  • If known: Duration of data storage: See General deadlines for data deletion

  • Obligation to provide personal data (e.g. due to legal or contractual regulations) / necessity: There is no obligation to provide personal data. Newsletters are sent exclusively after registration via a double opt-in procedure (voluntarily given and revocable informed consent pursuant to Article 6 (1) a DSGVO) or after a purchase contract has been successfully concluded and the e-mail address has been collected in this process (pursuant to Section 7 (3) UWG).

  • Consequences of non-compliance (in case of failure to provide the required data): Non-compliance (i.e. not providing the required data) would result in the newsletter not being delivered to you.

  • If applicable, existence of an automated decision-making process: In this context, we do not use automatic decision-making.

  • If applicable, origin of the data (if not collected directly from the data subject):
    The data comes from the data subject himself.

  • Where applicable, categories of personal data (if not collected directly from the data subject).: none

  • Change of purpose if necessary: A data transfer to a third country takes place

  • Purpose of the processing of general data: Data type:E-mail address, last name, street, no., phone number, first name, city, country, company, zip code, Purpose of the survey Sending sample kits

  • Legal basis (according to Art. 6 / 9 GDPR): Implementation of pre-contractual measures (Art. 6 para. 1 b)

  • Recipient (if applicable): Parcel service provider

  • If applicable, intention of forwarding to a third country or int. organization (incl. info on adequacy decision of the Commission or suitable guarantees): A data transfer to a third country does not take place and is not planned.

  • If known: Duration of data storage: See General deadlines for data deletion

  • Obligation to provide personal data (e.g. due to legal or contractual regulations) / necessity: Without the data, the request cannot be processed.

  • Consequences of non-compliance (in case of failure to provide the required data): Without the data, the request cannot be processed.

  • If applicable, existence of an automated decision-making process:
    In this context, we do not use automatic decision-making.

  • If applicable, origin of the data (if not collected directly from the data subject): The data comes from the data subject himself.

  • Where applicable, categories of personal data (if not collected directly from the data subject).: The data comes from the data subject himself.

  • Change of purpose if necessary: none

  • Purpose of the processing of general data: Data type: Surname, zip code, street, no., telephone number, first name, place of residence, company, title, country, Purpose of the survey: Processing of complaints, processing of product purchase, delivery, payment transactions, unique identification of customer account. Data type: E-mail address, password, Purpose of the Survey: Authentication, Independent password reset

  • Legal basis (according to Art. 6 / 9 GDPR): Fulfillment of a contract (Art. 6 para. 1 b), Protection of legitimate interests (Art. 6 para. 1 f)

  • Recipient (if applicable): Suppliers, payment service providers

  • If applicable, intention of forwarding to a third country or int. organization (incl. info on adequacy decision of the Commission or suitable guarantees): A data transfer to a third country does not take place and is not planned.

  • If known: Duration of data storage: See General deadlines for data deletion

  • Obligation to provide personal data (e.g. due to legal or contractual regulations) / necessity: The data (in the mandatory fields) must be provided as part of the underlying contract.

  • Consequences of non-compliance (in case of failure to provide the required data): The creation of a customer account is not possible in this case.

  • If applicable, existence of an automated decision-making process: In this context, we do not use automatic decision-making.

  • If applicable, origin of the data (if not collected directly from the data subject): The data comes from the data subject himself.

  • Where applicable, categories of personal data (if not collected directly from the data subject).: The data comes from the data subject himself.

  • Change of purpose if necessary: none

To manage all cookies, website and tracking technologies that require consent or opt-out in a privacy-compliant manner, we use the Consent Management Platform of OneTrust Technology Limited, 82 St John St, London EC1M 4JN, United Kingdom (UK), with which we have integrated the following services: